2023 Fall Meeting Agenda

Wednesday, October 25th

Welcoming remarks and updates by the IIMDA Board
State of the IIMDA
An update on the direction of IIMDA, memberships, financials and more!
Customer Success Programs
Retain and expand with your existing client base.
ChatGPT and Your Business

What it is. What it’s used for. Host: RJ Booth (Co-Founder and COO Netralabs AI).
Challenger Salespeople and apply JOLT
Challenger and Jolt concept overview and implementation.
BPO Job Cost Reporting & Modeling
EOS Overview

KPIs – What Do You Measure?
Things That Work
What new and innovative ways are you growing your company? The “Things That Work” session embodies the true spirit of IIMDA. In this roundtable session, each member will be expected to share at least one “Thing(s) that Works” for your business. It could be a new sales or marketing tactic, a new piece of hardware or software you’re using internally, a new position you created at your company, how you’ve reduced costs, increased operational efficiencies, etc.