2022 Fall Meeting Agenda has Arrived

Wednesday, October 19th

Welcoming remarks and updates by the IIMDA Board
Cybersecurity and How To Secure Your Business from Ransomware Attacks
In the last year, small businesses and institutions have seen their activities frozen by ransomware and data breaches have damaged business reputations and continuity plans. This session will focus on mitigation, compliance, remediation costs, and attack avoidance.
Collective Lead Gen Program
Discussion about IIMDA-level marketing program.
Member Highlights – The Few. The Proud.
Will Whitney from BMI shares his experiences with the Marines.
Benchmarks for BPO Business
Things That Work
In this roundtable session, each member will be expected to share at least one “Thing(s) that Works” for your business. It could be a new sales or marketing tactic, a new piece of hardware or software you’re using internally, a new position you created at your company, how you’ve reduced costs, increased operational efficiencies, etc.

Survey Results & Future of IIMDA Meetings
Overview of the survey results and a general discussion on the future of IIMDA meetings.
IIMDA Finances
Financial review of our IIMDA organization.
Future Shock: Hybrid Work
Roundtable discussion of what’s working, what’s not working, and feedback from employees.